Nokia/E71
Replacement of Defective E71 mobile set

Dear Sir/Madam,

I have recently on the 9th Mar, ’09, bought a brand new E71, Nokia mobile handset from a ‘Hot Spot’ authorized dealer in Delhi, with an appropriate bill. Right from the first day of purchase, the mobile set has been giving some or the other problems. Like the mobile switching to ‘Mute’ automatically, during both incoming & out-going calls. On account of which, the other person is unable to listen to my voice.

I am & have been, a loyal customer of Nokia for quite some time, this being my 3rd, Nokia handset in last 4 years. I am providing the necessary details of my E71 set & purchase particulars (below), for your reference & action.

DETAILS OF E71 HANDSET:

Type: RM-346

Model: E71-1

IMEI: 351940030141180

Code: 0566235

FCC ID: PYARM-346

IC: 661V-RM346

WLAN: 0024044927FB2

CE0434

Bought from: M/s Classic Business Centre, Shop No:-, Plot No-5, H-Block Market, Sarita Vihar, New Delhi-110076

TIN No: 07900318816

Invoice No: 632103813

Dated: 09-03

I am sure this is a Defective piece & need your help in replacement. Hope you want to help & retain a loyal customer...

Awaiting your revert eagerly..

Regards

Dilpreet Singh

B-275, Sarita Vihar, New Delhi

Mobile: 9873552617

Email: [email protected]