Nokia E71
Faulty handset, repaired 4 times without result

Nokia E71

Sl. No. : 354855023997264

Code No. : 20500000

2449890

Date of Purchase : 11/10/08 from Pantaloon Camac Street, Kolkata

Case Ref No. : 1-7840364473

Dear Sir,

I would like to inform that the above handset has been purchased from Pantalon Camac Street, Kolkata dated 11/10/08. After using the set for 3 months I found that the set was defective. It was given for repairing to the Nokia authorized service centre 4 times. To my utmost disgust I have realized that the handset is irreparable. I don’t want any replacement. Since it is an expensive set (Rs.20, 000/-). I would like to get my entire money back. I would request you to kindly take an immediate action against the above problem since I am totally frustrated with their service. I am extremely sorry to say although Nokia has carved a niche for itself but the performance of this handset has totally marred its image.

Regards

Ashoke Nundy

Mob : 09339766967