Purchased a mobile phone . model no. E-71, worth rs 20, 259.
dated: 01/09/08.
Shop name: RPG CELLUCOM.
SHOP ADRESSES: RPG CELLUCOM INDIA PVT LIMITED.
C/O MUSIC WORLD.
B -105 TO 108 ANSAL PLAZA.NEW DELHI.110049
PHONE NO. 011-46937880
TIM NO. 07160322812.
IMEI NO.354855021210421.
GIFT FREE WITH THE HANDSET WAS A BLUETOTH. BH:320.
I purchased this handset on 1st of sept. just after 2 days of use i founded that wenever i open the gps in the mobile it start hanging and that to so badly ki it wont even switch off if it got hanged once...
that same very day i even opened the new box of bluetooth and tried to pair it with my handset and i failed to do so becoz it didnt started even for once ..it was almost dead...
i took the handset to the nokia at ansal plaza above mentioned adress..and they told me that they cant do anything regarding the handset, i have to take it to the nokia servise centre at green park... and they said that they will change the bluetoth right now... the boy from RPG CELLUCOM tok out 3 or 4 new peices of bluetooth and try but misrably no one of the new bluetooth worked as if it was a store for the old and obsolete things...
thye had asked me the adress so as they can send me the bluetooth on my adress but after waiting for more than a week no one came to me instead i called them up and asked for the bluetooth then the guy from there replied to me that he was busy with his work...
i went to the nokia sales centre at green park S-10 GREEN PARK EXTENSION, NEAR UPPAHAAR CINEMA.NEW DELHI... 110019.
I WENT THERE ON 06/09/08 and after waiting there for more than 3 hours i went to the guy who was already been abused by so many other customers for cheating them, not handling their handsets to them on the mentioned date... i asked that man to change my set he said i cant do anything...
on warned of going to the court for this, he said sir u have got all the options with u u can go where ever u want... and has given me a jobsheeet with an expected date of return is 09/09/08...
i went there on the mentioned date ie.09/09/08 and i was told that the handset is not ready and will be given to u after 7 days ie... 16/09/08...
Then again on 16/09/08 a cal came and a girl told me that it will again take 4 more days for the handset to be repaired... which she means i will get on 20/09/08...
Then again i called up on 20/09/08 again they said its not yet repaired...
i just wanted to ask is that company nokia ruling our independent nation or they have come to make us feel embarresment of allowing them to come and do business here in india...
sir pls help me and get my handset replaced ..i have purchsed that handset with so much of curosity but all in vain... pls help me i would be really gratefull to u...
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