I am writing you this letter regarding a complaint that fell on deaf ears in Guwahati ASSAM. On 11th July I bought a Nokia E90 bearing IMEI no. 35366010067043, battery no. 393213720120201306; 0670519 and charger no. 4090497124560102220; 0675606, on dated 23/11, I made my first complain which was not corrected properly. The complain was regarding malfunctioning of the ear piece of the handset and constant switching off on its own and get started after 10 to 15 min. The people at the Nokia care shop said the ear piece was corrected but the other problem couldn’t be corrected and that it should work fine from then on. On the 2nd of September the mobile went complete dead, in Bangalore. I then took the mobile to Nokia care named SAMVRADHI TECHNOLOGY in Bangalore details of which are attached along with this letter. They kept the phone for more than two months, during which I used to go to enquire every 7 days. They only replied saying the phone was in Delhi and that it was being corrected there, only to return it saying it was irreparable.
After that incident there was so many telephonic conversations regarding this matter but every thing went futile. So, I would like to bring to your notice in to the matter seriously and provide me a solution as soon as possible or else I am bound to take necessary legal action.
Regards
BHARGAV DEKA
Ph: 9954047411
0 comments