This is to inform you that I have purchased one Nokia E90 handset on 18 .Nov.2009.Soon after the purchase the handset started giving problems like low battery back up, phone hanging, camera hanging, speaker volume bursting and above all the whole housing and keypad colour fading. I spend Rs.35000/- on this premium Nokia Handset thinking that this phone will not give me
any of these problems as are faced with the cheap models. But I think that Nokia has given its worst quality in the costliest handset specially in case of the housing. Depositing the handset in your service center Micronas Telecom, C-4, Sec-2, Noida, Up, India the customer care incharge there, Ms. Neha Singh gave me 15 days time to repair the same & also refused to change the housing. I just want to know the fact that first of all why Nokia has given such poor quality housing in its premium model. Secondly why Nokia is using such substandard components in their mobile phones whose longivity is not even six months. At last why 15 days are required to repair the handset & too without any standby handset.
I am a corporate user of Nokia handsets with 150 handsets being used in my company. But now my belief in Nokia quality & service is shattered. I want either my full money back or my handset replaced with a new one. I will never take back that repaired handset with fully faded housing. I had spend my hardearned money for quality, status & service which were defeated by this handset.
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