Dear Sir,
With due respect I beg to state that I had purchased a Nokia Mobile Hand set (Model-6500 black, IMEI-356400027014127) from AM Mobile Telecom Pvt. Ltd., Shop No.039B, The Metropolis Mall, Hiland Park, 1925, Chak Garia, Kolkata-700094, Ph. No.(033) 24367509, 40011246, Mobile-9836315300 on 05-05-09. But its a matter of pity that from the very first day I had been facing various problem regarding Battery and push button. From that day I had been informing so many times to particular shop. Once they changed the Battery but same problem is still remain. Now they advice to submit the Hand Set for servicing. But my question is why I submit the Set for servicing as the fault occurs from the very first day of my purchasing and within a warranty period. It should be changed by new one. I had requested so many times for change the Hand Set but all my endevour was went in vain.
Nokia as a reputed company why harash the customer. It should be rectified.
So, I therefor earnestly request to do the needful so I get the new set instead of old one keeping the renowned (Nokia) company name broadly to the customer otherwise I compel to goto Consumer forum.
Thanking you,
With regards,
(Sibsankar De)
SDE (IR), BSNL,
CMTS, Salt Lake, Kolkata, W.B.
Ph. No.9434029388, 9433068818, Email: [email protected].
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