Our complaint is that we are given a second hand used mobile set in place of our new brand set.
How it feel, if we purchase a branded good (say a vehicle) and in few days it develops some irreparable fault. And on its submission to work station, we are handed over some another used second hand item. Is this the practice being followed at Nokia and that is what you wish to convey us.
We expect your genuine efforts rather than standard replies being given to each and every aggrieved customer.
We again submit that the used second hand set is absolutely unacceptable to us. Either you give us the brand new set or refund our money along with expenses.
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