To,
The Director,
Paheradar.
Sub: Complaint for Unsatisfied Service.
DEAR SIR
PLEASE NOTE I HAVE MANY TIME SEND MAIL TO KNOW MY MOBILE REPAIR STATUS BUT TILL DATE NO RESPONCE RECEIVED FROM NOKIA.
LOKESH ARUN VYAS
Dear Mr. Vyas,
Thank you for emailing Nokia Care.
This e-mail is in reference to the service of your Nokia 6500 Slide. We regret the inconvenience caused. We regret that you have been put through this inconvenience due to the service provision of your phone. We would like to inform you that our service team is working towards expediting the service provision of your handset. Please be assured that a representative from our service team will revert to you as soon as they have an appropriate update related to the service provision of your handset.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia
Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.
To ensure proper handling, please continue to use the current subject line.
Please send us your feedback on our Email service by clicking on the following link:
http://digiumenterprise.com/answer/? inv=10263148&chk=ZCZB4KV9
Kind regards,
Prashanth MM
Nokia Care
Disclaimer:
This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.
The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.
&&-Original Message&&--
From: "ext Lokesh Arun Vyas"
To:
CC:
Sent: Monday, January 05 12:17:29 PM
Subject: Re: Nokia - Lokesh Vyas - N6500 Slide Service Provision
Sir/Mam When i received my handset please reply
Lokesh Arun vyas
& On Mon, 5/1/09, NokiaCare wrote:
From: NokiaCare
Subject: Nokia - Lokesh Vyas - N6500 Slide Service Provision
To: [email protected]
Date: Monday, 5 January, 10:44 AM
Dear Mr. Vyas, Thank you for e-mailing Nokia Care.
This e-mail is in reference to the service provision of Nokia 6500 Slide. We regret that you have been put through this inconvenience due to the service provision of your mobile phone.
We acknowledge having received your e-mail and have recorded the same for future course of action. We wish to state that the matter will be given our prompt attention. We will coordinate with our Head Office to do the necessary fact findings and revert to you. Please be assured that our Service team will contact you within the next 48 hours (except Saturday and Sunday) from receipt of this e-mail.
We seek your patience and further solicit your cooperation.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product. To ensure proper handling, please continue to use the current subject line. Please help us improve our services by clicking on the following link:
www.nokia.co.in/caresurveys
Kind regards, Krithika
Nokia CareDisclaimer: This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company. The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.
&&-Original Message&&--
From:
To:
CC:
Sent: Sunday, January 04 12:20:44 PM
Subject: Ask Nokia - India Technical Support
[THREAD ID :2-3NAEW9]
[Salutations: Mr.]
[FirstName: LOKESH ARUN]
[LastName: VYAS]
[DOB:07.06.1979]
[Gender: M]
[Email: [email protected]]
[CountryCode:91]
[Country: India]
[Language: English]
[MobilePhone:9928015482]
[Model: Nokia_6500slide]
[Imei:353547026748668]
[State: PALI/RAJASTHAN]
[Postal:306401]
[Feedback: SIR, PLEASE LOCATE MY CELL PHONE & WHAT IS STATUS OF REPAIR, IT WAS LONG TIME TO GIVE YOU AT SERVICE CENTER, JOB SHEET NO.
437434038/081124/32,
437434038/081223/34
TILL DATE I HAVE NO RESPONCE
PLEASE REPAIR URGENT.]
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