NO VALUE OF MONEY OF NOKIA PRODUCT
I have purchased product Nokia- 5300 Xpress Music Mobile phone on dt.20/11, BILLno. MH/01144/00001/7081
from Mobile store (IMEI -358059016264289), Essar Telecom Retail Ltd.shop no.6, chembur fair lawn CHSL, V.N. Purav marg, near Barista, CHEMBUR.MUMBAI
It got developed problem in camera function on dt.25-10 (within Less than one year
i.e under warantee period)
showing camera on standby -operation failed, Mobile set was given for repair to Nokia centre FONE PLANET .CHEMBUR, MUMBAI-71 on 27-10-08.
The set was received back from nokia centre on dt. 31-10-08 .
But developed the same problem i.e camera on stand by operation failed..
Again given on 04-11 and received back on 27-11 from nokia centre. But this time informed by centre that camera is not repairable. And you can use this mobile set without camera function.
I Helplessly received the mobile set manufactured and serviced by world leader.
After approx 3 months suddenly mobile camera start functioning but mobile is getting heating up.
This time submitted the mobile set to service centre on dt 7th April and received back the set after 4 days that this is not repairable and heating of mobile set will continue.
Why I am passing on this information to NOKIA INDIA company by spending my precious time and energy is that I have not been explained by service centre why this problem is developed in less than one year of this reputed product of nokia even not being misused or wrongly handled by me.
I wish Nokia India will help me to understand why purchasing a reputed nokia product i.e. mobile set Nokia -5300 and not getting the value of money.
pl take this feed back from a unhappy customer who has not got the value of money of his nokia product which become faulty within less than one year of warantee period and nokia centre returned the set to him by given in writing that set is beyond repair.
regards.
RKSHARMA
SCIENTIFIC OFFICER /H
9-A. UDAYAGIRI, ANUSHAKTINAGAR.
MUMBAI-94
MOB-9819634565
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