Dear Sir,
I purchased a Nokia Cell phone model No.5610d-1vide IMEI No.358652019083795 from The Mobile Stores Ltd. from its G2, G7, R.K. Plaza Building, Railway Road, Hapur, Dist. Ghaziabad (U.P.) vide bill No. UP/02394/00001/0563 dtd 06.09.08 at a cost of Rs.12339/-. From the day-one the same started giving problems like calls auto-disconnection, repeated auto-restart etc. etc. I immediately brought the matter to the supplier, The Mobile Stores Ltd. However, they straight away refused to attend my complaints and asked me to approach Nokia Service Centres. Since my hardearned money was blocked I approached Nokia's Service Centre at Hapur and raised a complaint along with handset and they have replaced the same with a new one after more than a month time (Jobsheet No. DL1339661 dtd 18.10.08 of Brightpoint India Pvt Ltd.76, Okhla Indl Estate, New Delhi and new handset IMEI No.358652015599745).
The newly replaced handset (IMEI No.358652015599745) started creating problems within a week time of same type as was in the first handset. I disturbed in mind and work and again approached Nokia Care (Nextel, 182, Abu Lane, Meerut) and vide Job sheet No.112434038/081203/27 dtd 03.12.08 the 2nd handset handed over to them. They agreed the problems raised by me and arranged a replacement with a new one vide No.001E3A77A1FA and instrument code No.0564905 & IMEI No.358652018422515) again after lapsing of one month time.
Sir, I am sorry to say that the 3rd handset I received also started giving problems of repeated hanging up, auto-restart problems and call disconnecting problem etc from the day one. Now, I don't know what to I do with this 3rd handset I received. I really loosing my temper because of wasting of my hard-earned money as well as my precious time, repeated distubances in my work etc.
Please advise and do needful to get a new model of Nokia handset instead of said 5610d-1 of the cost involved immediately. Otherwise, I will move to the Court for Justice and file a petition for returning of my money alongwith penalty.
Looking forward to hearing from you. My Cell No.09927041199.
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