Sir,
I have Nokia N-70 (M) hand set (IMEI No- is 358080016839573), It has a problem of hanging some times and also sometimes images could not be stored when using camera, so I went Nokia Care dated 15-12-08, located in Janak Puri (GLOBAL COMMUNICATION, F-6/A, DISTT.CENTER JANAK PURI, NEW DELHI), my job sheet no is- 450434038/081215/16 and Warranty Ref Number is APAINY147803748.
After checking my Nokia N70, representative staff told me that there is some problem of software so you have to leave this set for 4 Hr., and they give me service job sheet.
When I reach in evening to collect my hand set they told me that there is some Other problem in your set in hardware and that was not OK, when I saw my set in evening, it's body has been changed to other handset of N-70, after long argument I got my original body of my hand set but keypad is not. The technical staff accept that it is may be a type of carelessness (Mr. Ram Avatar). Now how can I believe on Nokia care, don't know there should be possibility to change many new things by staff of Nokia care, All these things are mentioned by me on the job sheet and I have also photocopies of that, Now my phone is not working, so what should I have to do?
Should I have to go Consumer Forum?
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