I have purchased Nokia N70M (IMEI No: 358080013780630). After few months I had problem so I have given to Nokia service centre at Chennai (HCL Nokia, Shop No. 5, Arti Chamber, 189, Anna Salai, Chennai 600 002, (044) 28512568-70..
They said taht set has problem and it will be replaced. So, I handed over my mobile on 15th April (Job sheet No: 3200288240).
Since I did not get replacement I registered my complaint thro mail to ">"NokiaCare" on 11th June. Also I registered complaint at Nokia’s customer care Ph No 080-30303838 (complaint No is 2-34J1OF).
Call centre person called three time set is ready go and collect, but when I go to service centre, Floor manager said he did not receive from Nokia.
I continuously follow up, but customer care person says that you will get soon.
Evan after more than 100days I did not get the handset.
I made several calls to customer care and went to service centre more than 20 times
I never see such worst customer service. I would suggest from my experience, don't buy NOKIA.
Request you to help me to get the replacement.
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