Sir
I purchased a Nokia N 72 mobile in November in The mobile store, Velachery, Chennai.
The IMEI #: 356966014117693
Barely one and a half years, now, I have found that the display of the mobile set has gone defunct.
When I approached the Nokia care centre in (Mount road) Teynampet, Chennai, I was told that I had to change the liquid crystal display of the mobile and that it would cost me Rs. 3000 approximately (of course, the mobile is not covered under warranty now).
I sought the reason for the defect - I was told that I would have dropped the mobile somewhere. I am a person who keeps the mobile in the most secure environment and rule out the possibility of such an occurence totally.
I request someone to help me in getting financial and technical assistance from Nokia. The set may be out of warranty, but it cannot be that the product can go bust the very next day after the warranty period ends.
Regards
Raghu Seshadri
99624 53360
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