Nokia N72
Replacing mobile which is not working

Sir,

I have given Nokia N72 mobile (which is in warrenty) for service in nokia care. Then they told me they will replace new instead of my mobile. But they replaced the Nokia N72 mobile which is not working on 06/06/08.

i have given mobile on 19/05/08 for service.

they given job sheet no: 3200296318 dated on 19/06/08

my mobile no is 356966010883116

they replaced mobile nokia n72 model no:359570018952167 on 06/06/08

They replaced not working mobile after 16 days.

Nokia care Address below;

Hcl Infosystems Ltd

nokia care

shop no 5, "Aarthi chamber" 189, Anna Salai

Chennai- 600 006.

Please help me to what to do?

Thanks & regards

M.Mutharasu

Poonamalle

Mobile : 9840350235