Hi
Nokia customer care team I was perchased nokia N 72 in the month of november. After six month my handset key is not working properly. I personelly visit Nokia care Muzaffarpur. There employee said that problem in handset is water loging . now you pay Rs 525/ then your set will be working properly. at a time i was given the hand set and told the please solve the problem at the earliest. I was Pay Rs525/ from Mr. No-606 dt 11/6/08 .I received the handset dt 11/6/08. problem was resolved. but again after two months (August'08) same problem will be created.that i was in begusarai .in begusarai visit dt 28/8/08. there employee told as a before and this time he demanded that Rs 725/.I told your emppls return my hand set i will check where keypad change. then i came in Muzaffarpur service centre same reply received. i told that the set was repaired before two month, he said that 'to kya hua aapko dubara charge lagega, aapko jaha jana hai ja sakte hai' and his heare the reply i come back home. Now you said me that if in one year handset is changed. After sefering the problem i think my dission is wrong about nokia. what is my cost? what is your reputation? what will be nokia brand reputation? My IMEI N0:356966015237292 Nokia N72-5Black .shop name-MOBILE GALAXY (Nokia Priority Dealer) Muzaffarpur, Bihar. Pls solve my problem. Pls revert suggustion with soluation on urgently nither i am ready for next step.
Rgds,
Prabhat Kumar
Muzaffarpur
09934012566
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