I appear before ECELL COMMUNICATION, BF-109, SWAMINARAYAN AVENUE, AEC CROSS RD, NARANPURA, AHMEDABAD for my mobile Nokia N73-1 by Job Sheet Number : 528504867/090519/9 on 19th may. They were telling me that your mobile be repaired within 7 days, then please come after 7 days. I appear on 27th may but they were replied that he sent my mobile before maine service center of the company NOKIA Care, so please come after 10 days. againe I reach before ECELL COMMUNICATION, but they were tell me that, such parts were not available in the company then your mobile repaired after more one week. I really suffer very truble and harrassment by the above stated Nokia care Service Centre and I not satisfied by their reply. Then I call on 05th June to customer care tall free No. 1800-425-3388 and my call attent by such person and they replied me that my complained registered by complaine No. 1-6073037007 and your mobile will be delivered you within 48 hours. So, I reach at ECELL COMMUNICATION on 08th June for taken my mobile, but they replied mobile not received by company. Then I againe call tocustomer care tall free No. 1800-425-3388 and my call attented by DIPIKA and she replied me that your mobile delivered after 08th June. I againe contact at above customer center but the tell me that your mobile delivered after one week. after passed such period I contact to the customer care but againe they were not given satisfied replied. So I contact to tall free no. and call attend by KRUSHA on today 16/06 but she also not given satisfied replied.
Then I complaine you that I given you my mobile before one months and my mobile was not delivered till today. I suffer a lotof truble and harassment by you and your service center. Now I get loss trust from the company. Then I againe request you that, please try to deliver my mobile within 5 days from the receipt of this complaine, failing which I fille legal complaine against the company for my mental harrassment, suffering a lotof truble by you and also compensation for that. Please take note seriously.
Thanking you,
DINESH DESAI.
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