To
The Senior Manager
Nokia India Pvt. Ltd.
Respected Sir,
I had purchased Nokia n73 m black from Nokia Priority dealer, mansarovar, jaipur.
Following are the details of the purchase :-
1.Invoice No.:-NPD/08-09/1079
2.IMEI No.:- 353548024297286
3.Model Name:- Nokia N73 M Black
4.Add. of dealer :- NOKIA PRIORITY DEALER
A.C.Communications
69/337, V.T Road, Mansarovar
Jaipur - 302020
5.Dt. of purchase :- 11.07.08
Sir i'v been facing problem with my handset since the purchase. I had provided my handset for repair several times with the NOKIA CARE CENTRE, opp. sanjeevani hoaspital, new sanganer road. It had been sent to delhi twice from there for repair. The camera and ic keypad and other parts have been changed by them but still the problem is raising again nd again. Presently also my handset is with the nokia care centre for repair nd as per them it has again been sent to delhi (jobsheet no.209433527/090706/13). I'am not at all satisfied with the response and service provided by nokia care. Since i have purchased the phone at a very dear price, i expect full value for my money and ask you to replace the set at the earliest. Also ensure thet such problem does not creep up in future and that our faith in nokia remains undaunted.
in anticipation of your prompt response and if not provided with a satisfying reply I would then have to file a suit against you in the Consumer Court at Jaipur and you would be responsible for the expenditures and any negative circumstance.
Thanking you!!
Your's faithfully
Rijul Saxena
[email protected]
69/23, V.T Road Mansarovar
Jaipur - 302020
ph. no. 9001446368, 141-2781167
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