Very Bad Product and third class service. Nokia don't care about our product. There is no care at Nokia customer care. They don't give Handset replacement. My N73-M mobile under warranty period. But they don't solve my problems. I am handover mobile 4/5 times but my problem is repeat. They don't give me Handset replacement. So I am forward this issue to CONSUMER FORUM.
" Nokia Care Are you willing to give my mobile back are not. what kind of service are you giving to your customers "
I Y Anjan Kumar gave my mobile on 14/02/08 at nokia care (HCL) venkat plaza, panjagutta, hyderabad (Job Sheet No=77400, Imei no=353641010899114), before that i gave my mobile four times to solve my problem (i.e Hanging, memory card was not deducting, bluetooth was not accepting) but they have not solved my problem and promised me to replace my mobile with a new one. They promised me to give on 14/03/08 they failed then they promised to give on 25/03/08 then 01/04/08 then 18/04/08 then 08/05/08 then 16/05/08 then 22/05/08 and now 10/06/08 this was the dates promised by the employees named Naveed khan, Shekar and mr Sharma.
There is no employee to solve my problem. How many days your employees will make me this kind false promises. I would have purchased a new mobile with the amount i have spent for the petrol to collect my mobile. What the nokia employees is doing this kind of service may effect the brand name.
Before this mail i have mailed you to solve my problem on 01/04/08 but there was no responce. You have mobiles to sell but don't you have mobiles to replace to your old customers. This effects your customers and sales.
I request you to reurn my mobile back as promised on 10/06/08.
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