I had purchased the above set in 2007.Subsequently I found that the panel coating was defective and wanted the same to be rectified. But I was informed that the same could not be covered under warrenty. After some time I found that the panel cover was really looking very shabby and felt it needs replacement. Hence gave the set at Multiple Mobile Care at coimbatore and requested them to change the pannel and agreed to pay the cost for the same. The estimate for the same was given as Rs.1500.Thre set was given on 17th june 08 and was informed that the same would be ready by 1 weeks time. Till date the set has not been rectified and on enquiry was informed by the service centre that that they were informed by their head office that the cost of repair would be Rs.4500.They could not explain why there was such a varience in the estimate and the new rate. I'am totally displeased with the attitude and response and would deem it fit to be taken up with the consumer redressel forum at coimbatore if the matter is not resolved within this week.
Regards,
Natrajan.
0 comments