I have bought a N81 phone from New Delhi on 29th March. It started to create problem in keypad in May so I took it to Nokia Care, Greenpark, New Delhi-19 on 25th May there they checked it and found the keypad ic not working so asked me to come on 27th May. On 27th May, they couldn't make it to work and asked me to come on 14th June.
Then on 14th June, they gave me my mobile in the worst condition- with a lot of scratches and keypad look like glued by hand which still was not working perfectly so they told me that it will be replaced as it can't be repaired and asked me to take new replaced mobile on 17th June. Then on 17th June they told me that they don't have any new mobile and to come on 28th June. Then again, today 28th June, I called them and asked if they have got the phone but still they don't have any suitable answer and asked me to check on 3rd July.
So, they are just making me to make rounds and rounds to their centre, I am very frustrated of their service. I tried to contact the senior authorities myself but not able to contact them.
Details of my Nokia N81 is as below
Imei number : 356994011492687
1st Jobwork number: 1500278609
2nd Jobwork number: 1500278846
3rd Jobwork number: 1500281989
Regards,
Mohd. Shuai
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