Hello
I bought a Nokia N82 from a Authorised Nokia agent in Hyderabad on Jan 11th. Unfortunately on Feb 25th I had an issue that my phone gets switched off automatically and I went to a Authorised Nokia Customer care center : -- S S Electronics, Shop no 22, 23, Basement, M G Road, Secunderabad on 25th Feb and they issued a job sheet with the No :--003434038/080225/60 which they told would be rectified in a week or so. I happen to go there every week and its more than 5months they have not returned my phone and also mention that I would get it next week when ever I visit them. I also called up to the Nokia careline who give me a complete different picture when ever I call them they mention that the Nokia phone has been repaired and in good condition and I can collect it immediately from the mentioned Nokia Customer care center and they have given a job no on phone which is 2-2VX9Q5 and also mentioned that the phone would be replaced with a new piece if the Nokia in Secunderabad fails to give my phone in the mentioned timelimit. I have hardly used this phone for 20days and it costed me 23000 which till date SHAMELESS NOKIA MANAGEMENT has not given me my phone. I kindly request the management of Nokia to atleast respond to this mail and replace my phone or refund me the amount.
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