As i bought nokia n96 a week ago..i had the preinstalled music and videos and some useful softwares wich the company gives preloaded in nokia n96..but 2 days back my phone lost all these stuff wen i ws restarting phone..i talkd to nokia customer helpline they said any nokia care centre will do it and solve my problem... but i went to 5 nokia centres of different places in delhi but they said they cant solve this and i again talkd to nokia customer helpline and they said they also cant hepl in this... i paid a hefty amnt of money to buy that phone and nokia gave preinstalled things in that so why i cant get them back if i have lost nt due to my mistake... as phone i also in full warranty... they wasted my time and money to go to different nokia cares and i gt nothing... pls help
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