To
The Customer Care,
Nokia Mobile.
Reference: Purchase of N-97 Mobile with IEMI NO.354225036069255, purchased from Chawla Brothers, Authorized Dealers Nokia, Sco. No. 1035, Sector-22, Chandigarh. Phone No. 0172-2707938, vide bill No. 3417 dated-27-07.
Sir,
Please refer to my earlier complaint on 14-08. It is really very sad that your co. has not bothered to go into detail of my problem, and revert back, despite my complaint having been filed on your complaint site. The said set purchased on 27-07 has thrice been to Nokia Care Centre, Seven Mobile Sco. No.66, Sector-7, Panchkula, with contact no. 9257310555 on 30th july-09 again on 14th august & then 22nd Aug-09. Though I was totally against any sort of repair, because of negligience on part of your company for providing any responsible person in Chandigarh, I had no substitute but to approach the above nokia care center, again which could not readdress my grievenance.
What was the big idea of purchasing a brand new set from a reputed company like yours if had to suffer so much? My business has been effected badly, since my work depends a lot on my mobile. Regular breakdown in the said set, has already tortured me mentally and financially.
This notice may be treated as good as legal notice, which shall follow, if refund against the said set/ replacement of set is not made within two days of this notice.
Anticipating a quick response, as my business is suffering due to often reoccurrence of malfunctioning of the said set.
Yours
RAHUL KOHLI
# 1238, Sector-7,
Panchkula.
Mob. 09876213800.
E-Mail: [email protected]
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