Dear Nokia Board of Directors,
I need you help Urgently, because in 12 months that I bought my Nokia E62 mobile phone I have only used it for about 6 Months. I have always been a loyal customer of Nokia Products, but today it became impossible for me to buy another nokia mobile.
First of all I bought the Nokia E62 mobile, because it's advertisement said that this model had IP Pass Trough and really it was a false statement, because it doesn't has, after that mu Nokia E62 had a motherboard problem where I sent it to Mundo Digital Celulares, Goiânia, Goiás, Brasil a licensed Nokia center, and there it stayed for about 45 Days, where in 17/07/07, Nokia sent to me a brand new mobile Nokia E62. That day I was sure that my problem where ending but guess what, 20/09, the brand new mobile Nokia E62 presented the same problem, where I had again to leave my mobile in a Nokia Center, and until this date I’m still without a mobile and has spent over R$ 1.000, 00 with phone calls to nokia Care center and with claro celulares, So I ask you, knowing how Nokia USA is correct with its customer, to help me solve my case.
Nokia Brazil Service Calls Registration:
235051368
11/09 – 235768894
16/10 – 239918549
23/10 - 240691684
Nilson Cardoso Amaral Junior
AV w-06 Condôminio Patio Andaluz, Alameda Cordoba, Casa 42, Chacará São Pedro, Setor Santa Luzia, Aparecida de Goiânia, Goiás.
Cel.: 55 (062) 8146-4692
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