NOKIA
Consumer Cell
I undersigned Amol Agashe, residing at 199/1 Somwar Peth, Near Daruwala Pool, Pune 411011 Maharashtra State wish to register the complaint against very very poor service of Akshay Telecom, Nokia H.O. Shivajnager, Pune 411005
I had purchased Nokia handset vide model No 7310 Supernova on 04-10-08. Now due to the non working of keypad (7, 8, 9 numbers on the handset, similarly Alphabets vice a versa is not working.) I had given my handset for repairing to Akshay Telecom, Nokia HO, Shivajinager Pune 411005 on 30th March, 09
Almost 1 and a half month gone by, nobody is giving a proper response from their side. As a customer care, they need to update the exact status of my handset
I had called several times but nobody is in a position to give the proper answer. Is this a right way to treat to your customer.
The support staff has been giving a very poor response on the phone.
Once again I would request you to treat this complaint as urgent.
Waiting for the quick reply at the earliest.!
Thanking you,
One Fade Up Customer.
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