Dear Sir,
This is to bring your kind attention that, i own a Olympus Digital Camera with Model No. Mju 600 with Serial No. A49540955 for last 3 years, but 2 months back my camera's LCD display panel stopped working, i immediately came to the Authorized service centre of Olympus (Vision Solutions) Address: Competent House F-14, Connaught Place, New Delhi-110001. They inform me that the Display panel is gone and i have to replace the LCD panel, i asked them is there any other problem they told me that once it is replaced the camera will be absolutely fine, They also instructed me to pay Rs. 3000 for the repair, which i readily agreed and after 2 days i came to the service centre pay the money and took my camera, but to my surprise i cannot take a single snap in the day light as the whole screen becomes totally white.
I again went to the service centre to show my Camera, as the voucher which they provided mentioned that the warranty is for 3 Months, So considering that my camera will be taken care by the warranty i went back and showed them the camera, this time they informed me that there is a problem in the lens and again i have to pay Rs.1800 for correcting the lens.
I told them that the camera is under warranty as only month back i got it repaired, but they told me that the warranty is for only LCD, i really felt cheated as in the voucher it is no where mentioned that this warranty is only for the spares replaced.
I definitely want a solution to this problem which i am facing as this is the best of minting money from your customer. I have decided to inform all my friends not purchase Camera of Olympus, As this company's intention is not noble.
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