I have given my Onida DVR 8637 on 13/06/08 at onida service center for repearing. Now after 21 days given my DVR for repeared, i feel like cheated, insulted.
My Name: HARISH CHAWLA-9335693806
Nature of Complaint: DEAD POSITION (Power Cord Problem)
History
I had bought Onida DVR 8637 7th oct at Kanpur V R Communications 80 feet road. After 9 months completed my set has been dead and when i have given my DVR to onida service center then i get reply that the power cord of DVR is not working. When i ask what will the expected time to get my DVR back after repearing then the incharge of service center said he will take 10 days to arrange power cord but till date my DVR has been not repeared.
Now, After 21 days incharege of service center is telling I needs to wait for 1 week, since Audit is going on. He is talking very rudely and in silly manner.
I am really fed up of from Onida Service Engineer again & again.
Now I am humbly request Onida Authority to step in and take the quick, sharp & necessary action to rectify my DVR 8637 problems.
Then I had one more request to onida please keep some able persons in prime areas. (At least who can speak in politely) in customer service as relation ship managers.
I hope ONIDA will try it's best to maintain the customer faith & esteem. Otherwise I need to drop Onida from my mind.
With Best Regards
HARISH CHAWLA -9335693806
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