Vehicle No: AS 03 G 6314
Claim No: 322102/31/000004
Policy No: 322102/31/7492
Date of Lost: 12/03
SUB: DELAY IN CLAIM SETTLEMENT.
Date of submission of documents: 08/05
This is to inform you that I had filed a claim for my vehicle which was theft on 12.03.2008. I claimed on 13.3.08 at Jorhat Oriental Insurance Office. After getting all required documents I had submitted the documents on 08.05.2009 for further process. I had to give one application for re-opening of claim file with the documents. The file was closed due to long time police investigation. But after submitting all documents I have not received my claim amount till date.
Please let me know why it is taking long time after giving all documents and police final report. I am not able to get information regarding my claim by visiting office or calling to regional office, Guwahati (Mrs Dhar) repeatedly. I think there should be a TAT for the process. Not a single communication had been made from oriental office for the delay of the settlement.
Please do the needful at your end and release my claim as soon as possible.
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