I can not believe that India can ever utter the phrase"Mera bharat mahan" Shame on HYD passport office, Shame on Mr BALA the passport officer whose prime job is to serve us but instead he prefers to serve the select ELITE of the HYD, by making himself available to them and not to anyone else. His office is a mockery, a classic place of corruption, I had visited the office in Dec to correct an error (apparently their own mistake) on a relatives passport who was to join on student visa in first week of Jan, with confirm tickets to Delhi for VISA appointment, noticing the error I was informed to pay the Fee plus some extra Tatkaal fee so as to get the mistake corrected on same day, to my utter horror after waiting for all day I was informed that passport cannot be given that day and it will come by mail after 15 to 20 days... Adviced to write a note to collect the passport without processing (of course I had to loose all the fee by doing this) I decided that its ok to do so and get the mistake corrected later after visa in USA, to my utter horror next day No one would get the passport out from the file, and no one wanted to talk about it as the SO called lady had not come to work... The PRO writes a note to hand the passport but the counter clerk refuses... Going back to PRO he tears off his own note and just ignore us as if we were invisible.
All attempts to reach the passport officer in vain as the girls sitting at lower gate keeps telling to first call and make an appointment .. but No one picks up the so called multiple phone numbers available for public, Finally after spending more than RS 200 on cell phone calls the PA to the Passport officer picks the phone but he is MUTI TASKING and keeps on saying one minute and than after about two minutes talk he puts me on ETERNAL hold for over 3 hrs, I am holding the cell for the fear of loosing him again so I hold and he never comes back on line... I can hear him talking to many laughing and chatting to someone about personal jokes and crack but he does not find time to give me a moment... What a disgusting Govt. employees we have... Finally my cell wears off and than the girls downstairs takes mercy and goes up to talk to the PA about my plight but she comes back and says Madam I cannot do anything he refuses to let me allow you up .. If you know any VIP please have the call sir and you will be attended immediately... VIP? What a shame that I need a VIP to call the STUPID PPO who does not know how to do his JOB right!!! Shame on these people... finally the office closes for day and I leave for delhi telling the relative to pick the passport next day and fly... Next day no one attends to him again and is told by one very nice person that he is wasting his time he should forget to see his passport for next two three weeks as the LADY in charge is very vindictive lady and she have suppressed his passport deliberately. What a MESS!!!
Try to see the status on line and find the passport is waiting for POLICE ENQ. PEnq, for what? to Correct a mistake made by your own passport office? for GOD sake WAKE up you people? the University cannot wait for more than two weeks so we wait for the PO to clear the passport in 20 days NO chance... Its still in same limbo... all the university fee paid is lost, not to talk of losses incurred on canceling air tickets... and time lost,
Its FEB now... relative goes to the PO and finds out that he should have paid agent who could get the passport faster out than anyone asks for RS 4000 which is paid, but than again he comes back after three days only to say Sir you should have given the PP to an agent in first place it would not be a HORROR story.. just now your file is deliberately put under P.ENQ and he can only make a complaint.
The guys sitting under Lok Adalat promises to send the Cops to do the ENQ, in about 10 days... Lets see if now something works after TWO MONTHS of waiting there is no sign of passport, what kind of office is this passport office running? HARASSMENT SQAD? Shame on him I got my passport under normal circumstances same day From chicago and washington DC if these offices can take care of the citizens here why can the Indian passport officers not work in HYD... I have dealt with delhi office... BBY office and even ABD office never saw such a large scale corruption from top to bottom like in HYD PPO.
Hope someone will look into the dealings of that office and PUNISH the officers who harasses the ordinary public in all possible manner to show their importance and encourage the agents to make money as thats where they get their cuts.
If I as a NRI had to go through all this CRAP than I wonder what does the ordinary public have to go through every day... No one complaints as they are scared but I am not The ENTIRE HYD OFFICE NEEDS A REVAMP, The PPO is a place for getting help not harassment on all counts. i will update the final outcome of this passport, but I hope someone responsible reads my POST and takes action so that everyone who is a VICTIM of this passport officers racket is saved from his touts.
IS SOMEONE LISTENING?
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