Hi my name is kumar, 20 days back i converted my prepid connection to postpaid connection.
one of customer care executive from Alpha Telecom (dombivali mumbai) came to collect my documents, at that time i payed 300Rs security deposit. after they verify my details and make a confirmation call to me u r verification is clear we will handle u r new sim at u r office address, later
suddenly my prpaid connection is dis connected, no one can approach me with new sim card, i called to vadafone customar care executives several time, they simply tell ask them sorry for my inconvience.
i called up with the executive number 10 times, he can do one thing simply lift the call and did'nt speak. its looking like a fuck of customer.
after i called to vadafone customer care, they sent sim card to my address by courier, my sim is not activated. i called to them, they told sorry sir u have to go my office and sumbit u r documents.
Vadfone service is not better than "hutch".
still now i didnt have network.
Its my worst experience.
Hi guys care about these type of sistuations happend in vadafone.
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