Hello Sir/Madam
I took membership for pentacle services on 31st May in 699 rupees per annum and during registration they had given commitment for services within 24 hours.
I requested for 1st service on 12th Jun for plumber and they confirmed me for 13th but I didn't get any service. I called them on 13th and I got to know that I will get service on 14th but again I didn't get any service. Everyday I followed them and I got only one response that you will get services tomorrow but it never happened.
I asked them to transfer the call to their seniors but they refused by saying that they don't have numbers.
I got sudden first call on 16th (after 4 days) at 5.30 PM when I was outside from my home and I asked him to come within next one hour but he said that he will come tomorrow and again I didn't get any service.
Till today I am doing just follow ups and no positive response.
This is the pathetic service I have ever seen and I have a feeling that I have been cheated.
I am not much concerned about 699 rupees but I feel that some strict actions should be taken against them so that such companies could not make fool out of innocent people.
Address of the company :
Pentacle Services (A unit of rapid road rangers)
16/20, Second Floor, Room No. 2, WEA, Padam Singh Road, Karol Bagh, New Delhi - 110005
Number: 47622999 / 45097377
www.pentacleservices.com
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