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Bus Driver didn't stopped at bus stand

Hi,

I was waiting for the bus on 25/03 at around 9:30 PM at powai lake bus stop for 489 bounded to shivaji nagar. The driver saw me than also he didn't stop at the stop. I caught the auto and followed that bus to next stop and when i was giving money to auto driver and running towards bus stop he again didn't stopped the bus and at that time other two people also missed there bus due to driver's negligence. Finally i carried the same auto to two stops ahead and caught the same bus. When i asked the driver, reason for not stopping he argued and abusing. I want BEST to take some strict action for such drivers as i have repeatedly seen this type of problems.

The BUS NUMBER :-MH-01, l 8916 and internal bus no:-7760.

Hope to see some positive action to my complain.