My IMEI code is 359570016216128, model N72, Job Sheet No. 856504867/091027/2, Purchased on 23 Feb. Due to display problem I have deposited said cell in Service Centre at Nagpur on 27th Oct 10.33 AM .There was vibrant and shaky screen, all calls was coming and going at the time of deposit, only problem was with screen. At the service centre concern authority said it will be rectified today and charges may be 332 Rs. If by chance there is need to replace H/W then cost may rise. On same date at 12.30 noon service centre person called me on phone 09822799865 and said H/w is to be replaced for perfect working of same, so for this I allowed to replace it, so that I will get delivery on 27.10.2009. But they could not deliver same on sad date and asked to come on 28th, when I went to collect my mobile at 10.45 I was kept awaited for 40 minutes. Secondly they have not repaired my cell. They physically damaged my mobile, They damaged my important data without my prior permission there is chance of misuse of same. They returned back same mobile in worst condition. Now ring in/out is not coming and problem is remained as it is. Manager / Owner of Service Centre Mr. Vilas Ghaisa has behaved very rudely with me as well as with my wife on her mobile 09822797046. We have lost trust on the service centre at Nagpur. They are running business like a burocratic / Hitler way. They are simply forgotten that this is service centre & not a owner of Nokia. I have faced same problem at Shankar Nagar, Nagpur office also. That time I avoided to take this issue with you. Hope you will take necessary action so that, our loss will be minimized. Thanks
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