I have an SB account with Pandaveswar Branch, SB a/c. no. 30096172941. On dated 21.08.2009 I withdrawn Rs.5000/- (Five Thousand) only from SBI, ATM (S1AN00209801) at 06:49 Hours, the available balance was then shown as Rs.13517/- (Thirteen Thousand five hundred and seventeen) only. Again I withdrawn Rs. 5000/-(Five thousand) only from SBI, ATM at B.C. Road, Burdwan (S1AN00004809) on the same day at 17:23 Hours and this time the available balance was shown as Rs. 3017/- (Three thousand and seventeen) only, where as it should be Rs. 8517/-. I brought the matter in the notice of The Pandaveswar Branch Authorities on 22.08.2009 but they replied me that an amount of Rs. 5500/- has been withdrawn by me and they provided me statement of ATM withdrawal wherein it is shown that a withdrawal has done from my account at 06.50 Hours from the other ATM at the same booth. After my repeated requests the authorities said me that video photos may be available of the withdrawals at the ATM on that day and if it is found that it is being withdrawn by me then I have to bear the cost of the same and I give my consent to obtain the video photos of the said date and time and agreed to bear all costs involved in the said process, if it is found that the second withdrawal at the same booth was done by me on that date. The authorities agreed to provide me video photos of the said date. I was asked to see ATM Manager (Mr. Roy) on 10.11.2009 to have the video photos, accordingly I visited his office on the said date and on this occasion I was said that video photos are available for other days but no photo is available for dated 21.08.2009 so it is not possible to supply me the same or to refund the said money. So, far it is presumed by me that these authorities are playing some short of foul play in this regard. It is therefore to request to take appropriate action so that I may get back the amount of Rs. 5500/-which has not been withdrawn by me on 21.08.2009.
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