Sir,
On phone call from Standard Charted Bank New Delhi staff, after one year of my request, on Tuesday, 21 April 5:54 PM, an e-mail I recieved from Mr. Surajit Laha, Head, Customer Care Standard Charted Bank agreed to preclose my personal loan account and suggested me to pay the following ammount:
Outstanding Principal: Rs.1, 25, 401.09; Arrears (Include accured late charges) Rs.13, 878.22; Interest for this month: Rs.1, 775.64; 5.52% Prepayment charges (Inclusive of service tax): Rs.7, 688.22; Total: Rs.1, 48, 743.17.
Mr. Surajit Laha, Head, Customer Care Standard Charted Bank was suggested me that the above quote is valid till May 31.
Once the preclosure quote was issued by Standard Charted Bank, then, no ECS was required to present in my bank account, the following ECS was not cleared from my bank account date 02-April, 01-May, and 12-May. Standard Charted Bank Delhi Staff defauted me in a planed way. I paid all dues to Standard Charted Bank on 31st May as suggested by Mr. Surajit Laha, Head, Customer Care Standard Charted Bank. Additionally, I also paid an small amount as late charges to the said bank.
A preclosure letter including PDCs was recieved by me from Standard Charted Bank on Monday, 15 June 6:31 PM and by post on July 13.
Sir, I applied for Housing Loan, My Bank told me that Standard Charted Bank pending ECS are the problem in sanctioning Housing Loan for me.
Sir, on September 17, I sent an email to Mr. Surajit Laha, Head, Customer Care Standard Charted Bank for clear my laon account defaulter case.
Sir, Please do something in my case. help me.
With warm regards.
VED PRAKASH
9810530797
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