Retail Petrol Pump Details: Prop: Bhagwat Das Jagat Das- Rishikesh (Dehradun), Location Near "Hotel Ganga View" (Old Bus Stand)
MY PROBLEM:-
On 16/09 I asked for Rs 500/= normal petrol but they have given me petrol of Rs 499.96 as per the machine Ruppes unit display. The Rupees disply unit was showing 9 digit in continuation of 7 digit in place of 8 digit and this was discussed with representative of Petrol Pump. They were explaining that everything is normal. This problem I write in their book on 16/09 but till today (17/09) I did not received any calls from their side/M/s IOCL. They have not given me any receipt of my complain.
Technically 8 digit must be displayed in continuation of 7 digit. If 9 digit is shown after 7 digit than it may be wrong setting/wrong display in Rupees or it is 8 digit displayed by machine and after that machine
will display 9 digit But salesman stop machine at 8 digit point and explaining it as 9 digit.
Conclusion is that they have given me Rs 488.86 Petrol in place of Rs
500/= and remaining amount (Rs 11.14) is in account of Petrol pump owner.
This is a malpractice used by this petrol pump and they are cheating the customer as well as M/s IOCL.
M/s IOCL must penalize this owner as per sale of petrol from last inspection date of machine to till 16/09 and to take necessary and preventive actions against this Owner so that in future they can not cheat the customer and M/s IOCL.
My
EXPECTING BETTER RESULTS
with regards
N.P.Singh
Mb- 9720171612
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