I bought a 14 inch philips colour tv from the shop DIGITAL SHOPPY in bangalore.within warranty period the sound went off. when is requested the shop for warranty repair, they promised me that a technician from philips would arrive the next day.the service is so poor that the technician arrived one month later even on repated requests to the shop.the shop blamed the delay on the service centre.just two days after the technician repaired the tv, the problem reoccoured.i again requested the shop to contact philips for a technician but never arrived.so i decided to contact philips myself, this time the technician arrived after one week, the warranty period also expired and i was denied replacement or free service.this is the way philips is cheating its customers and delaying things so that they can escape replacement or free repair on defective products. the problem has reoccoured again and iam still expecting the technician who was supposed to arrived four days back but went away without repairing the tv with the excuse that he does not have service codes, and promised to come the next day.but no one has come till now...
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