Philips / Cassette CD DVD player
Given for repair, past 3 months same reply

Hi,

I have given my dvd player for repair in JP Nagar, Bengaluru in the month of March.

Till now I have not received it back. When ever I call them, they say it will be ready by coming Mon, Wed, Sat and so on. Till now they are telling the same story "Spare part has to come from Chennai, it will be ready in next 2-3 days"

At the time of giving it for repair, only dvd was not working. When I went to take back, CD also is not working. They are not even in a position to give back my dvd player as it was... pathetic people.

I'm fed up of following with them. They (Philips customer care) are shameless to say the same story again and again. I never seen such a customer care center... they are customer-DONT care center.

Highly disappointed, frustrated PHILIPS CUSTOMER.