I have purchased 32" LCD [samsung] Philips HTS [HTS 3265] on 10.10.2009... i was not sure for taking HTS from home town, but as i got confirmed assurance from there service persons that u will not get HTS below our Home tome price from any where... and if u get such low quote just produce us the quotation we will give benefits of double the difference of it... so i purchased it same day when i purchased LCD.
After one day that i came to know that philips HTS is at lower price than i had taken... but due to some reasons i had to move to my native place and i returned after diwali... I took the quote from another retail shop [i have proof for it] went to Home town, and saw the price, it was Rs.13990 and i got quotation for Rs.10990 for same day so i asked service person[Mr. Jaymeen Shah] over there, why is this big difference, i got reply that no i think prices are changed, then he told Mr. Vinod to refer the catlog and in front of me only he changed the tag and put it to Rs.11990 [so is this the way] and even still there was difference in quote i got on same day... So as a customer i expect ur[home town's word to fulfill].
I do agree i brought quotation late but you should consider another scenario of price change on quotation i brought.[actually i inquired in that retail shop, the prices for that specific model of HTS has not changed since Diwali]...
So i expect the commitment to be fulfilled.
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