KSRTC Airavat Tirupati to Bangalore -No pick up because bus did not enter bus stand, and directly went from outside only.
I am Surya. Mob- 9731458239 & 9342673350
I booked the ticket for Amt Rs. 1200 in KSRTC Airavat from Tirupati to KBS (Bangalore) but was not picked up.
PNR number:-J33899056
Ticket No.- 27729256
Trip code - 2348TPTBNG
Bus No.- KA-01F8040
Date of journey- 16/12
Departure time-23:48
Seat No.- 27 & 28
Depot-Bangalore-2
Crew Mobile no.-8050040642
Pick up point: Platform no.22
We were guided by the KSRTC helpdesk at Tirupati bus stand that our bus will arrive at platform 22. We waited at platform 22 from 23:15pm. The bus did not turned up. When i called to ksrtc, they just keep saying that the bus will come. Even though another airavat bus came at 23:30, when we told them and showed the ticket to the conductor. They just said it's 23:48 bus and it's on the way. We checked all other buses also.
We still waited from late night 23:15.to next morning 02:00 am but there was no airavat bus.
We enquired many times at the helpdesk, but nobody knows anything.
Finally we called up call centre& driver told bus already left and you can complain to whom u want, there will be no action.
KSRTC helpdesk is only misguiding and we had to spend money again on tickets.
If dept. is so incompetent, u should inform us when we purchase tickets and not by cheating customers like us.
Please refund the entire amount ASAP
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