It is quite clear that Aircell is going to close down, since, there are numerous complaints from customers. I purchased one prepaid connection last week after giving all the documents. The no. was activated next day, but, it got deactivated after 4 days. When I contacted the company, they told me that the courier has lost our documents and if failed to reach their head office and they have disconnected the no.
But, they promised me that it will be activated in 1 hour. Now, 2 days have gone and it is dead now.
The company has employed nuts in their customer service who dont know anything and they just give false promises.
When I was sitting in their office for more than 1 hour to know my status, I found everybody walking in with similar complaints. I realised that I did the mistake of taking Aircel.
Now, I have already thrown Aircel in the dustbin and I have opted for Vodafone, which is much better than any other service providers.
I advise customers to buy Aircel if they do not have problems in their life. They are sure to get one.
Thanks.
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