Terrible after sales service. I had bought 2 Samsung ACs and one Kent RO on 16-8-09. Window AC and RO were delivered after 10 days, i.e. 26th, while Split AC was delivered on 30th - after chasing on phone. Even till date, after repeatedly complaining to Home town and Samsung, the ACs have not been installed. One person came for installation of window AC on 29th, saw the site and left without saying anything. Since then, no one has bothered to get installation done. Perhaps by Winters it will be done. RO was installed after repeated reminders on 31st August evening. Regret having bought through Home Town. (Purchase order no 2000036370 dt 16 August)
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