Airtel is misleading the subscriber by advertisement in wrong way.
They after this complaint they are agree that the same is re-activated after 30 days but till date not active after 45 days
I am subscriber of Mobile No. 98161-26847 . I am using tariff with Power
of Rs. 350 from last 6 month and same is vaid for 6 months more. My tariff
is following :
Airtel to Airtel??? 29 Paise
Airtel to Other??? 49 Paise
Airtel to Lanline??? 1 Rs.
STD??? 1.50 Rs.
on dated 7/01 I got message from airtel that Recharge with Rs. 36 and
make STD @ Rs. 1 for 30 days. I also confirm the same with the agency
holder. I recharged with Rs. 36, But it is surprise for me that My all
local call convert to Rs.1/- per minute.
There is no information about the same that when you rechage with @ 36
your STD @ Rs.1 and your tariff will be changed.
When I am using the power, This message should not come to me and if come
then this condition must be appear that your previous power will be
changed. But there is not such conditions. I am using maximum for local
use.
It is also surprise for me when My std convert to Rs. 1/- and I use to
make std from Roaming it charged @ Rs. 1.50. All std convert to Rs. 1/-
mean when I call from Roaming it must be charged @ Rs. 1/-, but the same
is charged @ 1.50/-
Now I want that my previous Power should be continue and not want to make
std @ 1/-
I had discussed with Customer care executive about the same matter but
they said that it is not possible now.
Sir, when I am using power for local and calling @ rs 29 paise, why should
I recharge with 36?? I recharge? with 36 for making std only and not for
local call.
This Recharge with 36, is applicable for STD Only and not for Local.
Airtel is making fool to their subscriber by giving wrong information to
the subscriber. I am using 5 Nos of airtel since last 5 Years. But this
type of problem accured only in these days
I received many message form airtel and all message? have condition that
Like
1??? Recharge with Rs. 102 easy recharge and get 225 minutes of Local
Airtel Calls.
??? Condition = Minutes not avaible between 5 PM to 10 PM.
2.??? Recharge with Rs. 444 and got talktime of Rs. 444
??? Condition? = Topup recharge had not validity
But in this message there is not such type of Condition and any one can do
the mistake, which I had done.
Please Solve this issue on urgent basis.
Thanks
Mohinder Singh
Dabur India Limited
98161-26847
98160-13847
09876936107
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