I would like to express my grievance with the Airtel-Bharti company roled injustice. I have copied the mail which was sent to [email protected] for which no response/action taken by the esteemed organization. I know the pain of my wife how she cud have been broken when she comes to know the information given is wrong. It is very surprised to us, being the big organization how they fail in providing information. Also they advertise email ids in web where there was no reply/response so far. It seems they try to fascinate the middle class peoples and build their biz only.
being into service industry if they continue these I dont think peoples will support in future. Humanity should be there in each and every work to make money several ways and not fascinating.
In service industry SERVICE /RESPONSE with true information is most important and airtel is failed in meeting that.
Dear Sir/Madam,
I would like to take a small referral on the below briefed instance.
My wife Mrs. Latha had attended interview at Chennai Bharti towers on 30/11/06 Thursday with Mr. Ajit. On the same day she has been advised to attend another test at Nungabakkam with some of the career consultant. She did the same on next day Friday 01/12/06 by morning and it has been told there that the result will be sent to Airtel office and the result can be known by checking with Airtel officials only.
Since being the weekend its been left with curiosity and confident in knowing result.By Monday when she contacted 98402 54321 on 04/12/06 Monday to know the result (called by my wife thru her mobile no. 98844 15018) its been told by the person who answered the query that she passed in the test with 62 marks for selection and ensured that she will be selected for the posting for what she attended the interview.
In this warm situation, next day she went down to Airtel office at Chennai on Tuesday morning 05/12/06 to meet the officials to know further process. But they asked her to come by evening to know the results.
So she made another attempt to meet them by evening on the same day evening. When she contacted it's been dreadful this time they said that she was not passed in the test and the marks are only 39 for which the bench mark is 40.
In this greedy situation, I don't understand why the person took the phone on Monday made false information. Being the respectable organization hope the company wont trying to play around middle class peoples in such a way making them in to worst mental agony burst out.
We the middle class peoples know the pain of missing the opportunities and horrible when we come to know through some respective desk giving false information.
I would like to request you to forward this to the right HR desk or to your management heads in order to not loose the company's integrity and significance.
Rgds/Kamalakanth
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