Hello,
This is in reference to mobile number 9910992289 that belongs to Delhi Circle, I had requested for the surrender of this connection in last week of January and to confrim the same when I called the customer care in mid of Feb they advised once I will clear the outstanding, it will be deactivated at the same time, I was not given any request number when I asked. After that I forget about it.
Now on May 06. I got bill for the same number, when I called I come to know that the number is in use by a different person who purchased this from Gurgaon Sec 25. I called Customer care and updated the same. Now As per customer care this number was never closed and is active. I updated them about the complete situation: now they are saying that I need to pay the outstanding amount then only the number will be closed.
I request you to please look into this and help me out.
Aslo another number 9818010228, that I used only for a month and then surendered, they are not ready to deactivate that as well.
I have logged a series of complaints with airtel 16591658, 16591945, 16590297 and have not find any suitable resolution till date.
Please help me in this
0 comments