I am a user of Airtel Broadband Service at Chandigarh. I was until 15th FEB-09 using VOIP service provided by at www.joip.com (Globarange). But suddenly on the said day the voice portocol to the service as blocked. My VOIP service provider in response to my complaint gave me a written reply that there was blockage by my telecom service. I have since lodged several compliants with the Airtel Broadband Services, and they have deliberately pretended not have understood the problem. I evenprovided my username and password of the VOIP service to their local technical head but his attitude is also appaling and behaviou inimical towards the customers. I have forwarded the email of my VOIP service provider to Airtel but they have not responded. The Airtel is so callous that despite my repeated requests to terminate the connection they are not doing so. Should I go to Consumers Court to get restoration of blocked voice protocol service and for getting Airtel penalised for customer harrasment.
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