No response from any of senior persons???
Kind Regards,
Alpesh Parmar - Executive VOIP
YOU Telecom India Pvt. Ltd.
3rd Floor, Sapphier complex, Beside Tube company,
Old Padra Road, Vadodara-390020. Gujarat, INDIA
Mobile : 91 990 990 6945
Landline : 91 265 6564218 / 2344325 Ext. 1507
&--Original Message&--
From: Alpesh Parmar [mailto: [email protected]]
Sent: Tuesday, December 16 12:29 PM
To: '[email protected]'
Cc: 'Order'; '[email protected]'; '[email protected]'; '[email protected]'
Subject: FW: KIND ATTN: Mr. VIVEK GAUR, PRABHU CHAWLA, POONAM SANGHA
Not getting any reply……………………!!!
Kind Regards,
Alpesh Parmar - Executive VOIP
YOU Telecom India Pvt. Ltd.
3rd Floor, Sapphier complex, Beside Tube company,
Old Padra Road, Vadodara-390020. Gujarat, INDIA
Mobile : 91 990 990 6945
Landline : 91 265 6564218 / 2344325 Ext. 1507
&--Original Message&--
From: Alpesh Parmar [mailto: [email protected]]
Sent: Wednesday, December 10 2:48 PM
To: '[email protected]'
Cc: 'Order'; '[email protected]'; '[email protected]'; '[email protected]'
Subject: KIND ATTN: Mr. VIVEK GAUR, PRABHU CHAWLA, POONAM SANGHA
AGAIN I GOT SAME REPEATED ANSWER. AS YOUR REFUND PROCESS TAKE 45-60 DAYS, MY REFUND PROCESS WITH REFERENCE NUMBER RE08000485 ON 6TH OCTOBER, IT IS MORE THAN 60 DAYS AND NO ANY REFUND CHECK EXECUTE FROM YOUR SIDE. IS THERE ANY MEANING OF COMMITMENT???
Kind Regards,
Alpesh Parmar - Executive VOIP
YOU Telecom India Pvt. Ltd.
3rd Floor, Sapphier complex, Beside Tube company,
Old Padra Road, Vadodara-390020. Gujarat, INDIA
Mobile : 91 990 990 6945
Landline : 91 265 6564218 / 2344325 Ext. 1507
&--Original Message&--
From: Order [mailto: [email protected]]
Sent: Friday, December 05 2:09 PM
To: [email protected]
Cc: 'response (ITBC)'; [email protected]
Subject: [SPAM] RE: [SPAM] RE: [SPAM] RE: [SPAM] RE: Alpesh N. Parmar (Urgent Case)
Dear Member,
We apologize for the inconvenience caused to you in this regard.
We wish to inform you that your refund is in process with our accounts department.
You will get your refund shortly.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best services always.
For any further query or assistance please feel free to get back to us or contact us on 011-40502424, 1800-10-24242 (toll free)
Thanks & Regards,
Dominic Savio,
India Today Book Club
From: Alpesh Parmar [mailto: [email protected]]
Sent: Wednesday, December 03 11:04 AM
To: Baljeet; Ratnam; [email protected]
Cc: response (ITBC)
Subject: FW: [SPAM] RE: [SPAM] RE: [SPAM] RE: Alpesh N. Parmar (Urgent Case)
Dear Sir / Madam,
I have India today membership with membership number ITBC07316315, and I receive call from a executive for bunch offer that is 16 cds with holiday and jewelery gift voucher with 3-months EMI payment, but ITBC taken full payment instead of EMI. That’s why I have cancelled the order and ask for refund. ITBC has given me reference number RE08000485 on 6th October. Still I am waiting and waiting and talked 6-7 times to ITBC office, but till today’s date I did not get refund as committed me 45-60 days. I just think that ITBC make fraud with me. But I have all recorded conversions that I have made with ITBC customer care. You can also check my earlier mails sent to customer care. I got repeated answers every times. I am waiting for your favorable answer for a week. Then after I must have to take any legal action. Hope that you will help me to come out from this fraud.
Kind Regards,
Alpesh Parmar - Executive VOIP
YOU Telecom India Pvt. Ltd.
3rd Floor, Sapphier complex, Beside Tube company,
Old Padra Road, Vadodara-390020. Gujarat, INDIA
Mobile : 91 990 990 6945
Landline : 91 265 6564218 / 2344325 Ext. 1507
&--Original Message&--
From: Response [mailto: [email protected]]
Sent: Monday, December 01 5:20 PM
To: 'Alpesh Parmar'
Subject: [SPAM] RE: [SPAM] RE: [SPAM] RE: Alpesh N. Parmar (Urgent Case)
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your request to our concern department.
We request you to kindly wait for some days you will get the same soon.
Assure you of our best services always.
For any further query or assistance please feel free to get back to us or contact us on
011-40502424, 1800-10-24242 (toll free)
Thanks & Regards,
Meghna Tyagi
India Today Book Club
From: Alpesh Parmar [mailto: [email protected]]
Sent: Friday, November 28 10:13 AM
To: response (ITBC)
Subject: RE: [SPAM] RE: [SPAM] RE: Alpesh N. Parmar (Urgent Case)
AS I talked by phone with Mr. Fernandis (phone executive) for my payment refund, I get 45 days more time from today. What about your first commitment which you have made on 6th October? I have to suffer with financial problem because of you and by your person who have made this payment mistakes. I have made phone recording of this talk, and I also have phone recording as I have talked earlier on 15th November. I may go to consumer court because of this that you are doing commitment n commitment. Give me final date of refund, I will lastly wait till that date.
Kind Regards,
Alpesh Parmar - Executive VOIP
YOU Telecom India Pvt. Ltd.
3rd Floor, Sapphier complex, Beside Tube company,
Old Padra Road, Vadodara-390020. Gujarat, INDIA
Mobile : 91 990 990 6945
Landline : 91 265 6564218 / 2344325 Ext. 1507
&--Original Message&--
From: Response [mailto: [email protected]]
Sent: Saturday, November 15 4:40 PM
To: 'Alpesh Parmar'
Subject: [SPAM] RE: [SPAM] RE: Alpesh N. Parmar (Urgent Case)
Dear Member
We sincerely apologize for the inconvenience caused to you
Kindly ignore all the previous mail.
In this regard we would like to inform you that due to some technical server error problem your refund was under process. Now every thing is fine. We assure you that now you will get your refund very soon. We appreciate your patience towards us and we respect the feelings of a valuable member like you.
We value your association with the India Today Book Club and assure you of our best possible services in future.
Please do call us at 011- 40502424, 1800 1024242 toll free or for any further query get back to us.
Best Regards,
Rohit kumar
India Today Book Club
From: Alpesh Parmar [mailto: [email protected]]
Sent: Saturday, November 15 10:51 AM
To: response (ITBC)
Subject: RE: [SPAM] RE: Alpesh N. Parmar (Urgent Case)
Please don’t give repeat answer, kindly give exact time period of refund, as per first talk with your executive on 3rd October, refund process will take 45 days, till today I did not get my refund and every time you request me to wait for few days. How much days still I have to wait for this? Reference number RE08000485 already given me on 3rd October, please see my earlier mails for this.
Kind Regards,
Alpesh Parmar - Executive VOIP
YOU Telecom India Pvt. Ltd.
3rd Floor, Sapphier complex, Beside Tube company,
Old Padra Road, Vadodara-390020. Gujarat, INDIA
Mobile : 91 990 990 6945
Landline : 91 265 6564218 / 2344325 Ext. 1507
&--Original Message&--
From: Response [mailto: [email protected]]
Sent: Wednesday, November 12 12:30 PM
To: 'Alpesh Parmar'
Subject: [SPAM] RE: Alpesh N. Parmar (Urgent Case)
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your request to our concern department.
We request you to kindly wait for some days you will get the same soon.
Kindly note down your reference no for further inquiries- RE08000485.
For any further query or assistance please feel free to get back to us or contact us on
011-40502424 or 1800 1024242 (toll free).
Thanks & Regards,
Meghna Tyagi
India Today Book Club
From: Alpesh Parmar [mailto: [email protected]]
Sent: Tuesday, November 11 10:00 AM
To: response (ITBC)
Subject: FW: Alpesh N. Parmar (Urgent Case)
As per talked with helpline, I should get payment within 15 days from 25th October, but till date I did not got payment. Please do needful as early as possible.
Kind Regards,
Alpesh Parmar - Executive VOIP
YOU Telecom India Pvt. Ltd.
3rd Floor, Sapphier complex, Beside Tube company,
Old Padra Road, Vadodara-390020. Gujarat, INDIA
Mobile : 91 990 990 6945
Landline : 91 265 6564218 / 2344325 Ext. 1507
&--Original Message&--
From: Response [mailto: [email protected]]
Sent: Thursday, October 23 5:12 PM
To: 'Alpesh Parmar'
Subject: RE: Alpesh N. Parmar (Urgent Case)
Dear Member,
We apologize for the inconvenience caused to you in this regard.
We would like to inform you that your refund check in with our accounts department and the same will be dispatch soon,
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to mail us or call at our customer care-(011-40502424)
Thanks & Regards,
India Today Book Club
From: Alpesh Parmar [mailto: [email protected]]
Sent: Tuesday, October 21 1:12 PM
To: response (ITBC)
Subject: FW: Alpesh N. Parmar (Urgent Case)
How much time taken by refund process? Because I have to pay this amount before 30th October. Pl. reply.
Kind Regards,
Alpesh Parmar | Executive VOIP | YOU Telecom India Pvt. Ltd.
3rd Flr, Sapphier complex, B/s Tube company, O.P.Rd, Vadodara-390020 | Landline : 91-265-2344325 Ext. 1507 | Direct : 91-265-6564218 | Mobile : 91 990 990 6945 | E-Mail: [email protected]
&--Original Message&--
From: Alpesh Parmar [mailto: [email protected]]
Sent: Monday, October 06 1:50 PM
To: 'Order'
Subject: RE: Alpesh N. Parmar (Urgent Case)
Thank you for your kind reply.
Please find herewith attached pdf document showing transaction on 30th September for Rs. 2, 249.00 to INDIA TODAY BOOK CLUB DELHI IN.
Thanks & Regards.
Alpesh Parmar - Executive VOIP
YOU Telecom India Pvt. Ltd.
3rd Floor, Sapphier complex, B/s Tube company
Old Padra Road, Vadodara. Postal code 390020.
Mobile : 91 990 990 6945
&--Original Message&--
From: Order [mailto: [email protected]]
Sent: Monday, October 06 1:03 PM
To: [email protected]
Subject: RE: Alpesh N. Parmar (Urgent Case)
Dear Member,
We sincerely apologize for the inconvenience caused in this regard.
With reference to your mail, I would like to bring this to your kind notice that we have taken up the matter with concern department and got the reference number (RE08000485)
Kindly provide us some time to look into this.
Hope you shall bear with us in the interim.
This is also to inform you that please mail us your credit card statement so that we can forward it to the account department to arrange your refund at the earliest.
We value our customer and trust that you enjoy our products.
Please, quote your membership number (ITBC07316315) for future interactions.
We shall be happy to render any further assistance or clarification that you may require.
Please call us on (011-40502424, 9:30 am to 6:30 pm, all 7 days)
Or email at [email protected]
Warm Regards
Executive Relations
India Today Book Club
From: Alpesh Parmar [mailto: [email protected]]
Sent: Friday, October 03 11:46 AM
To: [email protected]
Cc: response (ITBC)
Subject: Payment Issue-Membership no.-itpc07316315
Importance: High
Dear Sir/Madam,
My membership no. : itpc07316315
Name: Alpesh N. Parmar
Cont. no. : 9825541971
As I received call from your representative, exactly don’t know but approx on 23rd to 25th September regarding Adidas shoes, Holiday gift voucher and jewelry voucher for total cost Rs. 2249/- with 3 months installment. Also payment deduct from credit card after receiving the parcel as I talked. But when I checked my credit card statement, full payment is deducted without getting parcel instead of 3 months EMI. Also your representative told that when parcel come, I checked first it, and then give payment by credit card. But you have deducted the full amount first. I think you have cheat me. Your representative had taken my card number for the reference of zerox copy of my credit which I will give at the time of parcel collection. I want to cancel this order and refund my amount.
Thanks & Regards.
Alpesh Parmar - Executive VOIP
YOU Telecom India Pvt. Ltd.
3rd Floor, Sapphier complex, B/s Tube company
Old Padra Road, Vadodara. Postal code 390020.
Mobile : 91 990 990 6945
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