Airtel
Airtel network issue

Hi,

This is to inform you that I'm highly disappointed with your network.

I am using the number - 9845122880 which is actually on my husband's name Mr. Sudharsan Sankar.

He is in Philippines right now. I have been using this number since August 16th.

He is using the number 639082812081.

I'm facing the issue like whenever i try calling him I'm unable to reach instead the call clock shows 4 sec or 5 sec and

I could not reach him. I'm getting charged for all these. Whenever I have to call I have to try for 4 or five times

and finally i get connected.

My messages also had not reached.

I complained this many times since august.

Recently on 21 feb I called them but nothing happened.

Then 2 weeks ago I called them While I was on call the person had disconnected the call.

When I called again, they claimed it was due to NETWORK problem.

This how airtel guys were trained if they are unable resolve customer's issue they simply disconnect

without any notice.

On August I was promised that I will get a deduction of Rs200/- from my airtel bill.

So far that had not happened.

I have been paying my bills regularly through ECS.

I need an immediate response and solution for this.

When I call my husband's number on vodafone I happen to pay only 6 RS and the network also is very quick.

I want MY MONEY BACK I mean from august till today if I call him it will last for more than 1 min.

If it is less than 1 min, that is due to the network issue and that money should be reimbursed otherwise I will hsve to file a case against airtel network.

I called many times to talk to managers or at least the seniors. even today they have disconnected the call.

I'm highly disappointed with your network.

I want to know the reason also why they are disconnecting calls while the customer is on call??

If it is disconnected due to network we know how it will be.

This how airtel guys were trained. I dont want any apologies I need my money back and the reason.

When I called again yesterday, a person introduced himself as supervisor and told that airtel would not

erturn money for any such issues of STD and ISD and he also said my issue was resolved in February itself. I don't have any clue for this. If my issue was resolved already, why am I going to call this airtel guys nad waste my time?? This how airtel is cheating us.