I am from Pune and on 30th may at around 2am I have received a message regarding charging notification of Rs 25 for GPRS activation which i have not activated on my mobile no. Rs 25 has been deducted from my account. So I have called the customer care at 121 .executive (Tabrez) has attended my call and when I have asked about the deduction of Rs.25 from my account without any request sending from my side. He said this service gets activated by default.when I told him that I'm a user of Airtel for last 4 years and its not possible that a service can get activated without any request sending from customer where there is a possibility of deduction of money, he start arguing with me and use slang word, and said that nobody can do any thing to him, nobody can make any complaint against him. I think Airtel do not provide any proper training to there customer care executive. At least a executive should know how to talk with customer. Its very shameful for a brand AIRTEL..I got a reference no.0530024276.Is there any criteria to make a complaint against customer care ex. TABREZ for his misbehavior and using bad words and also providing wrong information and also against AIRTEL for giving such bad services to its customer. My no is 9860329755.Time of call 5.03 am. executive name- TABREZ
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