I am Airtel Mobile connection user for last 3 years. I have been very promptin payments. Recently as I was travelling abroad, I requested for internatioonal roaming. Airtel promptly told me to pay th security deposit which I paid immediately. After that the roaming was actiavted and after my comeback I requested AIrtel customer care (?) to cancel the international roaming and return my deposit. As usual lot of procedures and formalities like send a written application, and it taken 21 dasy for them to process payment. I did all the same. It is more than 40 since I submitted my application for refund, even after repeated reminders, and commitments from Airtel the money is till not refunded. When speaking to customer acre, they do not have escalation points ot duiscuss except Nodal office, where the response is pathetic than the cutsomer. Frustrated, I tried to call up Nodal officer Number and to my expectation no body picked the phone!
Can I please get some help from here?
Best Regards,
Ram
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